Simba Slots is a 2019 addition to the portfolio managed by Jumpman Gaming Limited, an experienced operator with dozens of other bingo and casino websites such as Jackpot Slotty, Fever Bingo, Aladdin Slots and Dove Bingo. Simba’s mighty lion greets visitors at an Africa-themed website featuring warm desert colours and probably the simplest user interface we’ve seen thus far.
If the name didn’t give it away, a quick look at the gaming portfolio will reveal that Simba is first and foremost a slots fan. It did make sure to partner up with the leading developers and thus provide a large choice of top-quality titles. To make them pay, you’ll first have to make a deposit using PayPal or one of the other popular payment methods.
First-time depositors get to open the Safari Chest for a chance to win Amazon vouchers and 500 Free Spins on Starburst. All new players will qualify for at least 1% Daily Cashback that may increase to up to 20% if you they manage to reach the Legend VIP level within the first month. Every deposit of £100 or more gives players an opportunity to unlock the Turbo Reel and win various valuable prizes. Completing fun tasks unlocks trophies and every 5 trophies offer a chance to win up to 500 Free Spins.
Software and Games
You don’t have to download any software in order to play at Simba Slots; all that’s needed is a computer or a smartphone and an internet connection. The team advises players to use Google Chrome but it should work just fine with other browsers. Simba has accumulated 800+ titles provided by familiar brands – NetEnt, Microgaming, Blueprint Gaming, Pragmatic Play, Barcrest, Big Time Gaming and Eyecon. Customers can give them a go for free as well as play with real money.
Players are offered to pick among “hot” slots, try some of the newest games, search titles by name and save their own favourites. They will find more than 40 progressive jackpot slots including the one we all dream of winning – Mega Moolah. There is also a dedicated bingo section with ticket prices starting at 1p and total prize value going up to £1.5 million. Though it initially appears Simba Slots Casino doesn’t stock any table games, one can play RNG European and American Roulette as well as Blackjack. Live dealers weren’t allowed in.
Banking and Payment Methods
Simba is catering primarily to the UK gaming community so that GBP is the only currency available for making a deposit. Brits that love paying for their online purchases via PayPal will be able to use the same method for funding their casino account. Alternatively, they can make payments via popular credit/debit cards (Visa, MasterCard, Maestro), PaySafeCard or Pay By Mobile – an ideal option for those that enjoy gambling while away from home. Just be aware that Pay by Mobile deposits of £5, £10 and £20 incur a £2.50 transaction fee.
The minimum deposit limit is £10 but you’ll have to transfer a minimum of £20 to receive a bonus via the Mega Reel. High-rollers can transfer a maximum of £5,000 per day, £35,000 per week and £100,000 per month. The Casino is willing to pay a minimum of £10 per transaction and states that “you have the unrestricted and legal right to withdraw your full Real Money balance in a single transaction”. Providing the player’s account has been verified, withdrawal requests will initiate a 72-hour pending period.
The Casino is regulated by the Alderney Gambling Control Commission, and to be able to serve UK customers, the operator has also applied for and obtained a license from the UK Gambling Commission. This is about the best one can hope for; both the AGCC and the UKCG impose strict conditions designed to protect players from irresponsible operators and unsafe venues. Should you ever need to make a complaint and find that Simba’s team can’t resolve it to your satisfaction, there will be an option to escalate it to an ADR entity – eCOGRA for UK players and the AGCC for residents of other countries.
The website is secured and verified by GoDaddy and gaming software tested for fairness by SQS. That means no one except for authorized personnel will be able to access your personal information and there’s no way anyone can temper with game outcomes. Safety and fairness are two main prerequisites of an enjoyable gaming experience and Simba Slots proves it can deliver.
Contact Info and Social Activity
FAQ list includes a good number of straight-forward answers to questions related to deposits, withdrawals, bonuses and potential issues. Other sections of the site, in particular Terms & Conditions, provide further useful information. Customer support is available only during the limited hours of 9:30-18:00 Monday to Friday, unless it’s a bank/public holiday in which case no bugger will answer your help request. One can launch conversation via email or Facebook; Live Chat is sadly not an option.
Gaming sites operated by Jumpman Gaming Limited all look nearly identical and that should explain a potential deja-vu sensation while entering Simba Slots. There’s nothing creative about the website but that’s not necessarily a bad thing, as long as one gets to play their favourite casino games. Simba is doubtlessly able to deliver if you happen to favour slots but fans of other casino games should immediately start looking for an alternative. High wagering requirements may make one think twice about claiming the welcome offer. We’re not happy about the limited working hours of the customer support team and we dislike withdrawal pending periods as long as 72 hours; other online casinos have shown us that processing of payout requests can be done in as little 15 minutes.